How is my paid membership doing?
In a paid club, open How it's going and press Paid members. It shows what your paying members are worth a year, what you've collected, who renews next, and whether paying members are coming in. Fees and payouts stay in Stripe.
Last checked 6 November 2026
If your club charges, open How it’s going and press Paid members, which sits at the top. Or go straight to Paid members. Home leads with the same figures.
What’s on it
Section titled “What’s on it”The line under the title is what you charge now, such as “£90 a year”. If some members pay an older, lower price, it says so, for example “The 10 who joined first pay £45.”
- Worth a year: what your paying members add up to over a year, before fees. A monthly plan is counted as twelve months. A member who cancels still counts until the end of the period they’ve paid for. A chart underneath shows it week by week, for the last 12 weeks (or since launch, while you’re newer than that). Pressing a week reads it out.
- Collected in the year: what you’ve been paid so far this year, and from how many payments, with a chart below, Collected each month. Gift membership sales are in it. On a phone, the months show as rows from your first payment.
- Paying members: how many, out of everyone at the club. Who’s paying splits them into Paying, Free members (never paid, such as people who joined before you charged or came in free) and Lapsed (their payment stopped).
- Renewing in 30 days: how many members renew soon, and what that’s worth. It doesn’t count anyone who’s cancelled. If none are due, it names the next month that has some.
Are they using it?
Section titled “Are they using it?”Paying members, split by In on two or more days, In once and No visit recorded. Press No visit recorded to see them in Members. Members who don’t use it are the least likely to renew. Write to your members goes to everyone, not only them.
Visits come from staff scanning passes. If most of your paying members show no visit, staff may not be scanning: see how staff scan a pass.
A line at the foot counts people who started paying and didn’t finish. It’s a count only, because they aren’t members.
What isn’t here
Section titled “What isn’t here”Fees, payouts and each individual payment live in Stripe. Press Payments in Stripe to go there.
In sandbox mode, every figure comes from test cards and is marked Sandbox — no real money.
Related
Section titled “Related”© Flub 2026 | What's new | useflub.com
Flub is a trading name of FLUB INDUSTRIES LTD, a company registered in England and Wales (no. 17491066). Registered office: The Workstation, 15 Paternoster Row, Sheffield, S1 2BX, United Kingdom.