How do I know if my Stamp Card is working?

Open How it’s going (Results on a phone) and press Stamp card under Running by itself. Its row shows how many cards are in play and how many stamps went on in the last 7 days. Press it for four numbers that tell you whether the Stamp Card is being used and what it’s costing you.

You can also get there from Your club: press Stamp card in the menu, then See how this is doing.

Number	What it counts
Stamps given	Every stamp staff have added in the last 7 days, and how many members that’s across.
Rewards used	Rewards actually redeemed in the last 7 days, not just given: a filled card nobody has collected yet doesn’t count. Underneath, what they cost you, such as “Cost you 3 × free hot chocolate”.
One stamp away	Members one stamp off their reward, judged against the number on each member’s own card, so a card started before you changed the count still counts correctly. Above zero, Write to your members opens a new message. It goes to everyone, not only them.
Cards in play	Cards that aren’t finished yet, across your members, including any that have no stamps so far.

“Last 7 days” is today and the six days before it, in your club’s own time. It moves on every day, not once a week.

Where the cards are shows how many cards sit on one stamp, two stamps and so on. If most are on one, most people haven’t come back for a second yet.

To change the card or switch it off, press Change it or switch it off in Your club on the same page (Change it or switch it on if it’s off).

Related

• How do I turn on the Stamp Card?
• How does staff give a member a stamp?
• How do I stop the Stamp Card?