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Can staff tap a member's phone to stamp it?

No, there's no tapping and no NFC. Staff scan the QR code on the member's pass with their own phone's camera, then press and hold Hold to stamp. It takes a couple of seconds, and a stray tap never adds a stamp.

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Last checked 21 October 2026

No. Passes don’t use tap-to-pay style contact (NFC), so staff can’t tap a member’s phone to stamp it. They scan the QR code on the pass with their own phone’s camera instead, which takes a couple of seconds.

  1. Ask the member to show their pass.
  2. Open the phone’s own Camera app and point it at the QR code. No scanner app is needed.
  3. In staff mode, find the Stamp card panel.
  4. Press and hold Hold to stamp until it completes. The stamp is added as soon as the hold finishes.

The member never has to hand their phone over, unlock it or tap anything.

A quick tap does nothing, so a stray touch never adds a stamp by accident. If staff do add one by mistake, pressing Undo within a minute takes it back. After that it stands.

Members can’t stamp their own card either. While your Stamp Card is live, a Staff PIN is on unless you’ve turned it off, and staff mode asks for the four digits before it opens, so a member scanning their own pass can’t add to their own card.