How do I resend a member's pass link?

Open the member’s page, press ⋯, then Resend link & pass. It only takes a moment, and it sends the same link they got when they first joined.

Before you start

This isn’t available for a member with no email or mobile on file, one who hasn’t been given a pass link yet, or your own test signup — the menu item explains which, and there’s nothing to press.

Steps

1. Open Members and find the member. See How do I find a member?
2. Press ⋯ at the top of their page.
3. Press Resend link & pass.
4. Check the email address or mobile number shown, then press Send email or Send text.

You’ll see a confirmation, and a note on the ⋯ menu saying when it was sent.

What happens next

They get an email or text with a link to their wallet pass and their profile — the same one they got when they joined. If your club has used up today’s texts, try again tomorrow or add an email address for that member instead.

Related

• How do I check a member’s pass and what they’ve used?
• A member says their pass isn’t working — what now?