How do I message just one member?

Open the member’s page, press ⋯, then Message member. A new message opens already addressed to just them, so all that’s left is to write it and send it.

Steps

1. Open Members and find the member. See How do I find a member?
2. Press ⋯ at the top of their page, then Message member.
3. Under Who gets it, you’ll see Choose people with just them picked.
4. Choose Something to claim or Just a message, pick where it goes, and write The line.
5. Press Send it now, or Send later to pick a time.

A few people at once

Start a message as usual from Broadcasts with Write something. Under Who gets it, press Choose people, then type a name into Search members by name and tick everyone you want. To treat them to something, see How do I give a special offer to just a few members?

If it’s addressed to everyone instead

You’ll see “We couldn’t find that member, so this is addressed to everyone.” That means we can’t message them: they’ve left your club, or they’ve asked not to get your messages. Press Choose people before you send, so it doesn’t go to everyone.

What happens next

It goes out the same way as any other message, on the channels you picked, and shows under Sent in Broadcasts afterwards.

Related

• How do I send something to my members?
• Who gets my message, and by which channel?
• How do I check a member’s pass and what they’ve used?