How do I run a Morning People Club?

A Morning People Club rewards the customers who are through your door before the day really starts. You build it in Your club, under What members get.

Set it up

Anything the menu marks Off shows Switched off when you open it: press Switch on and set it up (on a phone, + Add more lists them). Changes wait for Save in the bar at the bottom of the page, or at the top right of an offer’s full-screen editor on a phone.

1. The morning flat white. Press Flat ongoing benefit in the menu. Choose Set price. In What they get, write “a regular flat white, cappuccino or americano”. In What they pay, enter your member price.
2. Under When it can be used, press Add limits. Set From to your opening time and Until to 10am, press Save limits, then Save.
3. The toast add-on. Press Weekly & monthly offers in the menu. Choose Same every time, then Set price: “toast or a breakfast side with any morning drink” in What they get, and your member price in What they pay.
4. Under When it repeats, set Repeat every to 1 week and tick every day you open. Add your before-10am limits, and under How long they have, choose Custom… and 1 day.
5. The Monday extra. Press Add another standing offer, choose Same every time, then Free item: “a syrup, alternative milk or size upgrade”. Repeat weekly on Monday only, with the same before-10am limits and Custom… 1 day under How long they have. Press Save.
6. First word on limited pastries. Press Club perks in the menu, then Add a perk. Write a Heading such as “We’ll message you when a limited pastry or special is ready”. Press Done, then Save. When it happens, open Broadcasts → Write something to tell members.

What members get

A member price on their regular morning coffee before 10am, toast or a side with any morning drink, a free extra on Mondays, and first word when something limited is ready.

What your staff need to know

Scan the member’s pass. Before 10am, the coffee price and the toast add-on show ready to give, and the Monday extra on Mondays. The pastry alert is a Club perk with nothing to redeem: send the message yourself when the batch is ready.

How you’ll know it’s working

The Flat ongoing benefit card on What members get shows how many members claimed a morning coffee this month, and the Weekly & monthly offers card shows the toast and Monday extra separately.

Related

• Morning People Club on our inspiration page
• Which kind of offer should I use?
• How do I send something to my members?