I didn't get my sign-up code — what now?

Sorry about that. Start with your spam or junk folder, and look for an email called “Your Flub verification code”. If it isn’t there, ask for a new one.

Most likely fix

1. Search your inbox, spam and junk folders for “Your Flub verification code”.
2. Still nothing? Stay on the Check your email. screen. Below the Continue button, it counts down to when you can ask again. That takes about a minute.
3. Press Send a new code when it appears. You’ll see “New code sent.”
4. Type the six digits from the newest email and press Continue. You’ll land on the screen saying your club is yours.

If that didn’t work

• The email address was wrong — press Change it next to “Wrong address?”, type the right one and press Send code. We’ll send a fresh code there.
• “That code has expired.” — each code lasts ten minutes. Press Send a new code and use the new one.
• “That code is used up.” — five wrong tries and a code stops working. Press Send a new code.
• “That code is not right.” — check you’re using the newest email. Each new code replaces the one before it, so older codes won’t work.
• “Hang on a moment before asking for another.” — you asked again too soon. Wait for the countdown to finish, then press Send a new code.
• “We couldn’t send another code just now.” — wait a few minutes and try again. There is also a limit on how many codes we send to one address in a day.

Still stuck?

Email support@useflub.com from the address you signed up with, and tell us roughly when you asked for the code.

Related

• How do I sign up for Flub?