How do I run a Concert Club?

Concert crowds arrive in waves and leave in waves — a Concert Club gives you a place in both. Build it in Your club, under What members get.

Set it up

Anything the menu marks Off shows Switched off when you open it: press Switch on and set it up (on a phone, + Add more lists them). Changes wait for Save in the bar at the bottom of the page, or at the top right of an offer’s full-screen editor on a phone.

1. Pre-gig meal. Press Flat ongoing benefit in the menu. Choose Set price. In What they get, write your fast fixed-price menu. In What they pay, enter your member price. Under When it can be used, press Add limits and set Until to your usual doors time. Press Save limits, then Save.
2. Gig-night drink. Press Weekly & monthly offers in the menu. Choose Same every time, then Set price for a selected beer, wine or alcohol-free serve. Under When it repeats, set Repeat every to 1 week and pick every day you’re open. Under How long they have, choose Custom… and 1 day.
3. Post-gig kitchen. Press Add another standing offer, choose Same every time, then Set price for a short late menu, on the same schedule with a later hours window. Press Save.
4. Last-seat alerts. Press Club perks in the menu, then Add a perk. Write a Heading such as “We’ll message you when a late table frees up around gigs”. Press Done, then Save. When one does, open Broadcasts → Write something and choose Just a message.

What members get

The pre-gig menu at member price before doors, a gig-night drink and a late-kitchen menu at club price after, and a message when a late table opens up.

What your staff need to know

Scan the pass: the menu, drink and late kitchen each show ready in their own windows. The table-alert promise is a Club perk, listed under Club perks when you scan — send the actual message from Broadcasts.

How you’ll know it’s working

Open a card on What members get and press See how this is doing for how many used it this month. Check Broadcasts → Sent to see how many each last-seat message was sent to.

Related

• Concert Club on our inspiration page
• Which kind of offer should I use?
• How do I add, change or turn off an offer?