How do I run a Grandparents Club?

A Grandparents Club gives the people with time to spare during the day a proper reason to spend it with you. You build it in Your club, under What members get.

Set it up

Anything the menu marks Off shows Switched off when you open it: press Switch on and set it up (on a phone, + Add more lists them). Changes wait for Save in the bar at the bottom of the page, or at the top right of an offer’s full-screen editor on a phone.

1. Tea and cake for two. Press Flat ongoing benefit in the menu. Choose Set price. In What they get, write “two hot drinks and two slices of cake”. In What they pay, enter your club price for two.
2. Under When it can be used, press Add limits. Set From and Until to your daytime hours, press Save limits, then Save.
3. The light lunch. Press Weekly & monthly offers in the menu. Choose Same every time, then Set price: “soup, a sandwich or a small plate with a tea or coffee” in What they get, your club price in What they pay.
4. Under When it repeats, set Repeat every to 1 week and pick every day you open. Add your daytime hours as a limit. Under How long they have, choose Custom… and 1 day. Press Save.
5. The quiet-hour table. Press Club perks in the menu, then Add a perk. Write a Heading such as “Comfortable tables kept for quieter hours”. Press Done.
6. Bringing the grandkids. Press Add a perk again, with a Heading such as “A free kids’ drink or treat when you bring the grandkids”. Press Done, then Save.

What members get

Tea and cake for two at one club price, a light lunch at the same daytime price on any visit, a comfortable table kept for quieter hours, and a treat for the grandkids when they come along.

What your staff need to know

Scan the member’s pass in daytime hours: the tea-and-cake and light lunch offers show ready to give. The table and the grandkids’ treat are Club perks, listed under Club perks when you scan: nothing to redeem, just show them to a good table and bring the extra along.

How you’ll know it’s working

The Flat ongoing benefit card on What members get shows how many members claimed it this month.

Related

• Grandparents Club on our inspiration page
• Which kind of offer should I use?
• How do I add, change or turn off an offer?