How do I run a Golden Hour Club?

A Golden Hour Club gives your early-evening drinkers a reason to come in before the after-work rush. You build it in Your club, under What members get.

Set it up

Anything the menu marks Off shows Switched off when you open it: press Switch on and set it up (on a phone, + Add more lists them). Changes wait for Save in the bar at the bottom of the page, or at the top right of an offer’s full-screen editor on a phone.

1. The Golden Hour list. Press Flat ongoing benefit in the menu. Choose % off, type your discount in Percentage and “your Golden Hour drinks list” in On.
2. Under When it can be used, press Add limits. Set From and Until to your early-evening window, press Save limits, then Save.
3. The first round snack. Press Weekly & monthly offers in the menu. Choose Same every time, then Buy + get: “a drink” in Buy and “a snack” in They get.
4. Under When it repeats, set Repeat every to 1 week and tick every day you open. Add your Golden Hour hours under Add limits, and under How long they have, choose Custom… and 1 day. Press Save.
5. Window-seat priority. Press Club perks in the menu, then Add a perk. Write a Heading such as “First call on the window seats during Golden Hour”. Press Done, then Save.
6. Bring-a-friend night. When you want to run one, open Broadcasts → Write something. Choose Something to claim, then Pick or make an offer → Make a new offer. Describe the Golden Hour price extended to a guest, set an end date, and press Create and attach. Choose Everyone under Who gets it, then send.

What members get

Member prices on the Golden Hour list every early evening, a free snack with their first drink, first call on the best window seats, and the occasional evening where they can bring a friend in at the same price.

What your staff need to know

Scan the member’s pass. During Golden Hour, the drinks discount and the snack show ready to give. The window seats are a Club perk, listed under Club perks when you scan: nothing to redeem, just show them to a good table. A bring-a-friend offer only appears on the nights you send it.

How you’ll know it’s working

The Flat ongoing benefit card on What members get shows how many members used Golden Hour pricing this month, and the Weekly & monthly offers card shows the snack separately.

Related

• Golden Hour Club on our inspiration page
• Which kind of offer should I use?
• How do I send something to my members?