How do I give members a standing discount on every visit?

Give every member the same deal on every visit — a discount, or a set price — with nothing to track. Open Your club, press Flat ongoing benefit in the menu on What members get, and set the amount.

Steps

1. Open Your club → What members get and press Flat ongoing benefit in the menu on the left. If it says Switched off, press Switch on and set it up.
2. Under Type, choose % off, £ off or Set price, then fill in the amount (for % off, also say what it applies On, like “every visit”).
3. Under When it can be used, press Add limits if you only want the discount at certain times, like weekday mornings — see Making an offer work only on certain days or hours.
4. Press Save in the bar at the bottom of the page. On a phone, an offer opens in a full-screen editor: step through it and press Save at the top right. Until then, members still see the saved version. See When do members see the changes I make?

What happens next

Members can use a flat ongoing benefit on every visit, as often as they like — there’s no How long they have to set, because it never expires.

That’s the one thing to know before you turn it off: a flat ongoing benefit is never used up, so every member who has it counts as holding it. Switching it off on What members get asks: They keep it (picked for you) or Take it back. Taking it back removes it from every member’s page, and switching it on again gives it back. See How do I take an offer back?

Only one flat ongoing benefit runs at a time. For more than one standing deal, or one that only runs for a season, see Weekly & monthly offers instead.

How members hear about it reads Told in your welcome message: new members are told about their ongoing benefit, and everything else they got, in one message. Press Change to set it on the What members hear tab. See What do new members hear when they join?

Related

• How do I add, change or turn off an offer?
• Weekly & monthly offers
• How do I see how an offer is doing?