How do I run a Celebration Club?

A Celebration Club makes you the obvious choice whenever a member actually has something to celebrate. Build it in Your club, under What members get.

Set it up

Anything the menu marks Off shows Switched off when you open it: press Switch on and set it up (on a phone, + Add more lists them). Changes wait for Save in the bar at the bottom of the page, or at the top right of an offer’s full-screen editor on a phone.

1. The celebration menu, drinks tray and dessert. Press Flat ongoing benefit in the menu. Choose Set price. In What they get, write “a pre-set tray of house drinks, the celebration menu, and a shared dessert to finish”. In What they pay, enter your club price. Press Save.
2. Group table priority. Press Club perks in the menu, then Add a perk. Write a Heading such as “Early access to our larger and semi-private tables for group celebrations”. Under Call to action, choose Phone or Link, write a Button label, then press Done, then Save.

What members get

The full celebration package — drinks tray, menu and dessert — at one club price, any time they’ve got something worth celebrating, plus first call on the bigger tables for a group.

What your staff need to know

Scan the member’s pass and the celebration offer shows ready to give. Table priority is a Club perk, listed under Club perks when you scan: nothing is redeemed, just hold a larger table when a member asks ahead.

How you’ll know it’s working

The Flat ongoing benefit card on What members get shows how many members claimed it this month. Open the card and press See how this is doing for more.

Related

• Celebration Club on our inspiration page
• Which kind of offer should I use?
• What happens when a member uses their pass at the counter?