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How do I run an Away Fans Club?

Make a member price on a draught drink your Flat ongoing benefit for evenings. Send an away-day breakfast or coach-bundle offer before each early departure from Broadcasts, and use the same tool for travel update messages.

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Last checked 10 October 2026

An Away Fans Club gives travelling supporters a reason to start and end their day with you, even though away fixtures never fall on the same day twice. You build most of it in Your club, and send the rest as it comes up.

Anything the menu marks Off shows Switched off when you open it: press Switch on and set it up (on a phone, + Add more lists them). Changes wait for Save in the bar at the bottom of the page, or at the top right of an offer’s full-screen editor on a phone.

  1. A member price after away fixtures. In What members get, press Flat ongoing benefit. Choose Set price, with “your selected draught” in What they get and your member price in What they pay.
  2. Under When it can be used, press Add limits. Leave the days as Every day and set From and Until to your evening hours, so it’s ready whenever a fixture lands. Press Save limits, then Save.
  3. Away-day breakfast or coach bundle. The night before an early departure, open Broadcasts → Write something. Choose Something to claim, then Pick or make an offer → Make a new offer. Describe the breakfast or coach bundle, set an end date for the day of travel, and press Create and attach.
  4. Travel update messages. For anything that isn’t an offer — an early opening, a coach meet-up time, post-match plans — open Broadcasts → Write something again and choose Just a message.

A member price on a pint whenever they visit, plus a breakfast or coach-bundle offer and travel messages timed to each away day.

Scan the member’s pass. The pint discount shows ready to give in the evening. On an away day, the breakfast or bundle offer shows until it expires that day — check the date before giving it, since it won’t repeat automatically next time.

The Flat ongoing benefit card shows how many members claimed the pint discount this month. Check Broadcasts → Sent to see how many each away-day offer was sent to and how many used it.