How do I run a Blue Light Club?

A Blue Light Club is a straightforward thank-you for emergency workers, built around one meal deal and a couple of things they simply have. You build it in Your club, under What members get.

Set it up

Anything the menu marks Off shows Switched off when you open it: press Switch on and set it up (on a phone, + Add more lists them). Changes wait for Save in the bar at the bottom of the page, or at the top right of an offer’s full-screen editor on a phone.

1. A meal price, with a free hot drink. Press Flat ongoing benefit in the menu. Choose Set price. In What they get, write “your selected main meal or takeaway bundle, with a free regular tea or coffee”. In What they pay, enter your member price.
2. Under When it can be used, press Add limits, set your usual serving hours, then Save limits and Save.
3. Late-night collection. Press Club perks in the menu, then Add a perk. Write a Heading such as “Late collection from a shortened menu” and a Line naming your nights. Press Done.
4. A quick predefined order. Press Add a perk again, with a Heading such as “A quick order ready for a short break — just ask”. Press Done.
5. Checking membership. Add a third perk with a Heading such as “Show your Blue Light Card with your pass”. Flub doesn’t check membership schemes itself, so this is what tells your staff to ask. Press Done, then Save.

What members get

A member price on their meal with a free hot drink on every visit, late collection from a shortened menu on the nights you choose, and a quick order ready for a short break.

What your staff need to know

Scan the member’s pass: the meal offer shows ready to give. The other three items are Club perks, listed under Club perks when you scan — nothing to redeem, but check the Blue Light Card before you treat someone as a member for the first time.

How you’ll know it’s working

The Flat ongoing benefit card on What members get shows how many members claimed the meal price this month.

Related

• Blue Light Club on our inspiration page
• Which kind of offer should I use?
• What happens when a member uses their pass at the counter?