How do I let someone join my club free?

If your club charges for membership, you can send someone a link to join free. It’s how you join your own club to see exactly what your members see, or give a manager or someone on your staff a membership.

A free invite is open-ended and costs nothing. If a customer wants to buy a fixed-length membership for someone else, that’s a gift membership instead.

Before you start

You can only invite someone free once your club has launched and is ready to take payments: payments set up and a membership price set. Until then, the Free invites page tells you what’s left to do instead of showing the button. Before you launch, it says Free invites open once you launch. While you’ve paused new members, free invites are paused too.

Steps

1. Open Members.
2. Press ⋯ at the end of the search box’s row, then Invite someone free.
3. On Free invites, press Invite someone free.
4. If you like, type who it’s for under Who’s this for? (optional), like “Me” or “the manager”.
5. Press Create link.
6. Press Copy link and send it to them, or let them scan the code with their phone. Copy it now, because it can’t be shown again.
7. Press Done.

Each link works once and lasts 7 days. You can have up to 5 at a time, counting unused links and the people who’ve joined with one and are still members. To take back a link nobody has used, press Revoke beside it under Outstanding.

What happens next

When they open the link, they’re told they’ve been invited as a complimentary member. They join the same way as anyone else, but they’re never asked for a card. They get their pass, your welcome offers and your messages like any other member. Their membership carries on until you remove them.

If the link has expired, been revoked or already been used, they’ll see your ordinary join page, which asks them to pay. Send them a new link instead.

On Members, they show as Complimentary in the Membership column, with Not counted · Your team beside their name. They’re not included in your member count, on Home, or in the active members Flub charges you for. Once they’ve joined, they move from Outstanding to Redeemed on Free invites.

You can remove them like any member, and put them back later. Removing them frees up one of your 5.

Related

• What does a member’s Membership status mean?
• How do I charge for membership?
• How do I remove a member from my club?