How do I run a Lunch Club?

A Lunch Club turns a quiet weekday service into somewhere people plan to be. You build it in Your club, under What members get.

Set it up

Anything the menu marks Off shows Switched off when you open it: press Switch on and set it up (on a phone, + Add more lists them). Changes wait for Save in the bar at the bottom of the page, or at the top right of an offer’s full-screen editor on a phone.

1. The two-course lunch. Press Flat ongoing benefit in the menu. Choose Set price. In What they get, write “a two-course lunch, with tea or coffee included”. In What they pay, enter your club price.
2. Under When it can be used, press Add limits. Under Days it can be used, choose Weekdays. Set From and Until to your lunch hours, press Save limits, then Save.
3. The house glass. Press Weekly & monthly offers in the menu. Choose Same every time, then Set price: “a selected wine or soft drink” in What they get, and your lunch-member price in What they pay.
4. Under When it repeats, set Repeat every to 1 week and tick every weekday. Add your lunch-hours limits, and under How long they have, choose Custom… and 1 day. Press Save.
5. Lunch table priority. Press Club perks in the menu, then Add a perk. Write a Heading such as “Early access to popular lunch tables”. Under Call to action, choose Phone or Link so members can book. Press Done, then Save.

What members get

A fixed-price two-course lunch with tea or coffee included, a member price on a glass of wine or a soft drink alongside it, and earlier access to the tables that go first.

What your staff need to know

Scan the member’s pass. During your weekday lunch hours, the lunch offer and the house glass show ready to give. Table priority is a Club perk, listed under Club perks when you scan: nothing to redeem, just hold a table when someone books ahead.

How you’ll know it’s working

The Flat ongoing benefit card on What members get shows how many members claimed lunch this month, and the Weekly & monthly offers card shows the house glass separately.

Related

• Lunch Club on our inspiration page
• Which kind of offer should I use?
• What happens when a member uses their pass at the counter?