How do I run an Insiders Club?
Reward your busiest restaurant's biggest fans without discounting a single table — five Club perks in Your club for an early booking window, a menu preview, an off-menu dish, first word on chef events, and cancellation alerts — each backed by a message when it happens.
Last checked 10 October 2026
An Insiders Club rewards your biggest fans without making a single table cheaper. It’s five Club perks and the messages that back them, in Your club, under What members get.
Set it up
Section titled “Set it up”Anything the menu marks Off shows Switched off when you open it: press Switch on and set it up (on a phone, + Add more lists them). Changes wait for Save in the bar at the bottom of the page, or at the top right of an offer’s full-screen editor on a phone.
- 48-hour booking head start. Press Club perks in the menu, then Add a perk. Write a Heading such as “High-demand dates, 48 hours before anyone else.” Under Call to action, choose Link to your booking page. Press Done. When dates open, send a message from Broadcasts → Write something.
- Insider menu preview. Press Add a perk, with a Heading such as “The new seasonal menu, before it’s public.” Press Done. Send a message from Broadcasts → Write something ahead of launch.
- Off-menu dish. Press Add a perk, with a Heading such as “Ask us for tonight’s off-menu dish.” Press Done.
- Chef event first dibs. Press Add a perk, with a Heading such as “Early access to special dinners and guest-chef events.” Under Call to action, choose Calendar or Link. Press Done.
- Cancellation alerts. Press Add a perk, with a Heading such as “First message when a desirable table frees up.” Press Done, then Save. Send a message from Broadcasts → Write something when it happens.
What members get
Section titled “What members get”Five Club perks under What members get — an early booking window, first sight of the menu, an off-menu dish for the asking, priority on chef events, and cancellation alerts — plus a message whenever there’s something real behind one of them.
What your staff need to know
Section titled “What your staff need to know”Nothing here is redeemed at the counter. All five show under Club perks when you scan a member’s pass, so you know to serve the off-menu dish or honour the booking without looking for an offer to give.
How you’ll know it’s working
Section titled “How you’ll know it’s working”Club perks carry no claim count. Watch Members for growth, and open Broadcasts, then the Sent tab, to see how many people each alert reached.
Related
Section titled “Related”© Flub 2026 | What's new | useflub.com
Flub is a trading name of FLUB INDUSTRIES LTD, a company registered in England and Wales (no. 17491066). Registered office: The Workstation, 15 Paternoster Row, Sheffield, S1 2BX, United Kingdom.