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How is my club doing?

Home shows your last 7 days and what's going out next. Press See how it's going, or open How it's going from the top menu (Results on a phone), for visits, who came back, what runs by itself, which members are regulars or have gone quiet, and what you last sent.

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Last checked 11 November 2026

Home gives you the last 7 days at a glance. For the full picture, press See how it’s going or open How it’s going from the top menu. On a phone it’s called Results.

  • Visits: the days members came in during the last 7. A visit is a day when someone’s pass was scanned at the counter or they used an offer. Someone in on Monday and Friday counts twice. Someone in twice on Monday counts once.
  • Came back: members who came in this week and had been in before.
  • Joined and Members: who joined this week, and how many members you have now.

Visits and Joined are set against the week before.

Visits come from staff scanning passes. If none has been recorded for two weeks, a line says so and links to how staff scan a pass. Until staff scan, quiet doesn’t mean nobody came.

Your members on How it’s going shows three groups. Press one to see who they are in Members:

  • Regulars: in on 3 days or more in total.
  • Haven’t been in for 2 weeks: have been in before, but not in the last 2 weeks.
  • Haven’t come in yet: no visit recorded.

A regular who has stopped coming is in both of the first two groups, so don’t add them up.

  • Running by itself has a row for the Stamp Card and for each offer that sends itself. A Stamp Card you’ve switched off keeps a row, Stamp card, switched off. Press a row for its results: see how an offer is doing.
  • You sent says when you last wrote to everyone. Press it to see how that message did, or Write something to send another. See how a message did.
  • A paid club starts with Paid members: how many are paying, what that’s worth a year and the next renewals. See Paid members.

Going out over the next month (Coming up on a phone) has one row for each offer that sends itself, plus anything you’ve scheduled. Each row shows:

  • the date of the next send
  • how it goes out (push, email or text)
  • how many members it reaches
  • how often it runs, such as Every Thu or Birthdays

The line of dots beside it is the month ahead: one dot for each day it sends. Point at a dot, or tap it on a phone, to see the date and who it reaches. A ≤ before the number means it could reach fewer, because nobody gets the same offer twice.

A row marked Yours is a message you scheduled yourself. Skipped means you’ve skipped that date in Your club. On hold means nothing goes out until you Set up Stripe. Press a row to change it in Your club. Latest to join shows your newest members and what each has done. Anything that needs you sits at the top under Waiting on you (or One thing today) until it’s dealt with.

Until you launch, Home says your club is a draft, and Carry on setting up replaces Send something to my members.