How do I run a Sushi Counter Club?

A Sushi Counter Club makes the best seats in the room feel like they genuinely belong to members.

Set it up

Anything the menu marks Off shows Switched off when you open it: press Switch on and set it up (on a phone, + Add more lists them). Changes wait for Save in the bar at the bottom of the page, or at the top right of an offer’s full-screen editor on a phone.

1. Open Your club, then Settings, then How people join.
2. Under Free or paid, choose Paid membership, then press Switch to paid.
3. Under How do members pay?, choose Just monthly. Pick your fee under What’s the monthly fee?, or press Something else to type your own. Choose whether Do new members get a free trial?, then press Save price.
4. Connect Stripe on the same page, so members can pay you. See How do I launch my club?
5. The monthly omakase sitting. In What members get, press Weekly & monthly offers. Choose Same every time, then Free item, with “an omakase counter sitting, with a welcome sake or alcohol-free pairing”. Under When it repeats, set Repeat every to 1 month, choose Specific weekday, then First and your day. Custom… 30 days. Press Save.
6. Counter seat priority. Press Club perks in the menu, then Add a perk, with a Heading such as “Earlier access to our limited counter seats”, and a Link or Phone call to action. Press Done.
7. Chef special first dibs. Press Add a perk, with a Heading such as “Hear first about special fish, guest chefs and tasting nights”. Press Done, then Save. Send the actual news from Broadcasts → Write something.
8. A take-home hand roll price. Open Weekly & monthly offers in the menu again, then press Add another standing offer, choose Same every time, then Set price, with “a hand roll or takeaway extra” and your price. Tick every day you open under When it repeats, and Custom… 1 day. Press Save.

What members get

A monthly omakase sitting with a welcome sake, priority for counter seats, first word on special fish and guest-chef nights, and a fixed price on a takeaway hand roll every day. If your club already has members, they stay in, free, with everything they get today. The fee is for people who join from now on.

What your staff need to know

Scan the member’s pass for the monthly sitting and the hand roll price. If payment hasn’t gone through, you’ll see Membership paused. Seat priority and chef alerts are Club perks, listed under Club perks when you scan.

How you’ll know it’s working

A paid club’s Paid members page, under How it’s going, shows what’s coming in. Members shows each person’s Membership status.

Related

• Sushi Counter Club on our inspiration page
• Chef’s Counter Club
• Which kind of offer should I use?