How do I update my payment method?

In Account, open Payment method, press Replace card (or Add a card if you don’t have one on file), put in your card details, and press Save card.

Steps

1. Open Account, then the Payment method tab.
2. If you already have a card on file, press Replace card. If you don’t, press Add a card.
3. Fill in your card and your billing details, then press Save card.
4. You’re taken back to Payment method, showing your new card.

What happens next

One card covers the whole business — it’s what’s charged when your monthly bill is due, and when you buy text credits. You can also change the email and name or address your receipts are made out to from the Change links next to Receipts go to.

Pressing Remove card takes it off the account without cancelling anything: your clubs and members carry on as normal, but your next invoice will sit unpaid until you add a new card, and you won’t be able to buy texts until then. When that invoice comes round, we’ll email you that we couldn’t take it, and Home shows it until you add a card.

Related

• Where do I find my invoices and receipts?
• What does Flub cost my club?