How do I stop new members joining?

Turn off Taking new members and your join page and QR code stop taking new people. Everyone already in the club is untouched — they keep their pass, their offers and their billing, and can still sign in.

Steps

1. Open Your club, then Settings → Taking new members.
2. Press the switch to turn it off. It saves the moment you press it.
3. Optionally, write a Sub-line for the page guests see while you’re paused — for example “We’re full for now — we’ll open again soon.” The heading above it is fixed and the same for every club: “This club isn’t taking new members”.
4. Press Save.

What happens next

Your join link and QR code show that page instead of the sign-up form until you turn the switch back on. Your sub-line is kept even after you turn joining back on, so you don’t have to retype it next time.

Turning it back on doesn’t need anything further — your join page opens to new members again straight away.

It works the same before you launch. Turn it off on a draft and your club launches with joining paused, until you turn it back on.

If your club is closed

A club you’ve closed has no switch. Taking new members says “This club is closed, so nobody new can join. Everyone already in it keeps their pass.” with a Reopen it link (owners only), and the row in Settings reads Off · club closed. Its join page says “This club has closed”. Reopening the club is the only way to start taking members again.

Related

• How do I get my first members?
• How do I ask staff for a PIN before they redeem an offer?