How do I give a special offer to just a few members?

Send it from Broadcasts and pick who gets it. Only the people you tick get the offer on their pass, so you can treat your regulars or thank someone in particular without offering it to the whole club.

Steps

1. Open Broadcasts and press Write something.
2. Choose Something to claim, then press Pick or make an offer. Pick an offer you already have, or press Make a new offer.
3. Under Who gets it, press Choose people.
4. Type a name into Search members by name, then tick the member. Do this for each person you want.
5. Under Where it goes, choose Push, Email or Text. Push and email are free, and text uses a credit for each person it reaches.
6. Write The line, the words they’ll see.
7. Press Send it now, or Send later to pick a time.

For just one person, you can start from their page instead. See How do I message just one member?

What happens next

The offer lands on each chosen member’s pass when the message sends, and they show it at the counter. Each of them can use it once. Nobody else gets it, and your other members aren’t told about it.

If you make a new offer, Until sets the last day they can use it. If you reuse an offer that’s limited to once per member, anyone who has already had it gets the message without the offer.

If someone isn’t on the list

The list only shows people you can send to. Members who have left, or who have asked not to get your messages, aren’t on it. On a paid club, neither are members who aren’t currently subscribed.

Beside each name you’ll see how you can reach them. no way in yet means they have no way of hearing from you, so they won’t be told about the offer.

Can I add a perk to one member’s pass?

No. Club perks and the offers under What members get are for every member, so an offer sent this way is how you treat a few people. It’s a one-time treat rather than something they keep.

Related

• How do I send something to my members?
• Who gets my message, and by which channel?
• Which kind of offer should I use?