How do I run a Gelato Club?
Make a scoop or cone your Flat ongoing benefit at a club price, add a Weekly & monthly offer for a free flavour upgrade on your chosen days, a Club perk for tasting new flavours first, and a one-off message on the hottest days.
Last checked 10 October 2026
A Gelato Club makes trying the next flavour part of the summer routine. You build it in Your club, under What members get.
Set it up
Section titled “Set it up”Anything the menu marks Off shows Switched off when you open it: press Switch on and set it up (on a phone, + Add more lists them). Changes wait for Save in the bar at the bottom of the page, or at the top right of an offer’s full-screen editor on a phone.
- Member scoop price. Press Flat ongoing benefit in the menu. Choose Set price. In What they get, write “a regular cup or cone”. In What they pay, enter your price, then press Save.
- Free flavour upgrade. Press Weekly & monthly offers in the menu, then Add another standing offer. Choose Same every time, then Free item, with “an upgrade to a premium flavour”. Under When it repeats, tick the days you want it to run. Under How long they have, choose Custom… and 1 day, then press Save.
- New flavour first taste. Press Club perks in the menu, then Add a perk. Write a Heading such as “Try new flavours before they’re on the board.” Press Done, then Save. Send a message from Broadcasts → Write something before each launch.
- Hot-day alert. On a scorcher, or whenever you extend your hours, open Broadcasts → Write something. To attach a scoop offer, choose Something to claim, then Pick or make an offer → Make a new offer, set Until to at least tomorrow, and press Create and attach. Or choose Just a message to simply spread the word.
What members get
Section titled “What members get”A club-price scoop or cone every visit, a free flavour upgrade on your chosen days, first taste of new flavours, and the odd message when the weather calls for it.
What your staff need to know
Section titled “What your staff need to know”Scan the member’s pass. The scoop price and any upgrade show ready to give. New-flavour previews are a Club perk, listed under Club perks when you scan — nothing to redeem there.
How you’ll know it’s working
Section titled “How you’ll know it’s working”The Flat ongoing benefit and Weekly & monthly offers cards each show how many members claimed them this month. Open Broadcasts, then the Sent tab, to see how hot-day messages land.
Related
Section titled “Related”© Flub 2026 | What's new | useflub.com
Flub is a trading name of FLUB INDUSTRIES LTD, a company registered in England and Wales (no. 17491066). Registered office: The Workstation, 15 Paternoster Row, Sheffield, S1 2BX, United Kingdom.