How do I run a Social Membership?

A bar membership should feel more like having a favourite place than carrying a coupon book.

Set it up

Anything the menu marks Off shows Switched off when you open it: press Switch on and set it up (on a phone, + Add more lists them). Changes wait for Save in the bar at the bottom of the page, or at the top right of an offer’s full-screen editor on a phone.

1. Open Your club, then Settings, then How people join.
2. Under Free or paid, choose Paid membership, then press Switch to paid.
3. Under How do members pay?, choose Just monthly. Pick your fee under What’s the monthly fee?, or press Something else to type your own. Choose whether Do new members get a free trial?, then press Save price.
4. Connect Stripe on the same page, so members can pay you. See How do I launch my club?
5. The house cocktail price. In What members get, press Flat ongoing benefit. Choose Set price, with “a rotating house cocktail” in What they get and your price in What they pay. Press Save.
6. The monthly guest-list night. Press Weekly & monthly offers in the menu. Choose Same every time, then Free item, with “entry to a members’ social, tasting or DJ night, with a house snack”. Under When it repeats, set Repeat every to 1 month, choose Specific weekday, then First and your day. Custom… 30 days. Press Save.
7. Priority booth access. Press Club perks in the menu, then Add a perk, with a Heading such as “Early booking for booths and group tables”, and a Link or Phone call to action. Press Done.
8. A guest-price night. Press Add a perk, with a Heading such as “Some nights your guest can share your member drink price”. Press Done, then Save. Let members know when it’s on with a message from Broadcasts → Write something.
9. A birthday round. Press Birthday reward in the menu. Choose When it arrives — for example On the day — and, on a computer, set How long they have to cover their birthday week. Press Save. Members are asked for their birthday after they join. To ask on the join form instead, set Birthday to At sign-up under Settings → What you ask members.

What members get

A member price on the house cocktail every visit, a monthly social night with a snack, priority for booths, an occasional guest-price night, and a birthday drink. If your club already has members, they stay in, free, with everything they get today. The fee is for people who join from now on.

What your staff need to know

The house cocktail price applies every visit — scan the member’s pass to see it, along with the monthly night and any birthday round. If payment hasn’t gone through, you’ll see Membership paused. Booth priority and guest-price nights are Club perks, listed under Club perks when you scan.

How you’ll know it’s working

A paid club’s Paid members page, under How it’s going, shows what’s coming in. Members shows each person’s Membership status.

Related

• Social Membership on our inspiration page
• House Club
• Which kind of offer should I use?