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How do I give my members a way to contact me?

In Your club, under Settings, open Contact and add a Public contact email. Members see it as a last resort on their pass when there's nothing else Flub can do for them — for example, once they've used both their birthday changes for the year. Leave it blank and no link shows.

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Last checked 26 September 2026

Add a Public contact email so members have somewhere to go when Flub itself can’t help them — for example, once they’ve used both their birthday changes for the year.

  1. Open Your club, then Settings → Contact.
  2. Type an address under Public contact email.
  3. Press Save.

Members see this address as a last resort on their pass, only when there’s genuinely nothing else Flub can do for them. Leave the field blank and no such link shows at all.

The same screen also shows, for reference only, who your broadcasts send From and where replies go — you can’t change either here.