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Which kind of offer should I use?

Match what you want to a kind of offer under What members get. A discount every visit is a Flat ongoing benefit, a treat on a set day is a Weekly & monthly offer, something members simply have is a Club perk, and a one-off goes out from Broadcasts, to everyone or just the people you choose.

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Last checked 10 October 2026

Start from what you want to happen, then pick the kind of offer that does it. All but one-off sends are in the menu under What members get, in Your club. Most clubs use three or four together.

You want to…UseHow it behaves
Thank people for joiningWelcome perkOne offer, the moment they join
Give members the same deal every visitFlat ongoing benefitUsable every visit, as often as they like, and never runs out
Reward people who keep coming backStamp cardThey collect towards a reward
Give a treat on a set day, once each timeWeekly & monthly offersA fresh one each time the day comes round
Keep new members coming back in their first monthsTreats that keep comingA series of offers after they join
Mark their birthdayBirthday rewardOne each birthday
Give things members simply have — priority booking, a members-only menu, free oat milkClub perksNever redeemed. Up to six
Fill a quiet night, release tables, announce an eventBroadcasts → Write somethingA one-off message, or Something to claim with an offer you pick or make there
Treat just a few membersBroadcasts → Choose peopleA one-off offer that lands only on the passes of the people you tick
Charge for membershipHow people join in SettingsMembers pay monthly or yearly

Every offer’s editor has a Type: Free item, % off, £ off, Spend & get, Buy + get or Set price. Use Set price for a fixed-price menu, and Buy + get for “a free snack with your drink”.

Under When it can be used, press Add limits to choose the days and hours it works. Outside them, members can see it but can’t use it.

A Weekly & monthly offer lands on a member’s pass on the day you choose. Under How long they have, choose Custom… and 1 day if it should only work that day.

Only one Flat ongoing benefit runs at a time, but you can have up to five Weekly & monthly schedules. So put the deal members use most on the Flat ongoing benefit.