Sorry about that. Start with your spam or junk folder, and look for an email called "Your Flub verification code". If it isn't there, ask for a new one.

## Most likely fix

1. Search your inbox, spam and junk folders for "Your Flub verification code".
2. Still nothing? Stay on the **Check your email.** screen. Below the **Continue** button, it counts down to when you can ask again. That takes about a minute.
3. Press **Send a new code** when it appears. You'll see "New code sent."
4. Type the six digits from the newest email and press **Continue**. You'll land on the screen saying your club **is yours.**

## If that didn't work

- **The email address was wrong** — press **Change it** next to "Wrong address?", type the right one and press **Send code**. We'll send a fresh code there.
- **"That code has expired."** — each code lasts ten minutes. Press **Send a new code** and use the new one.
- **"That code is used up."** — five wrong tries and a code stops working. Press **Send a new code**.
- **"That code is not right."** — check you're using the newest email. Each new code replaces the one before it, so older codes won't work.
- **"Hang on a moment before asking for another."** — you asked again too soon. Wait for the countdown to finish, then press **Send a new code**.
- **"We couldn't send another code just now."** — wait a few minutes and try again. There is also a limit on how many codes we send to one address in a day.

## Still stuck?

Email support@useflub.com from the address you [signed up](https://help.useflub.com/getting-started/sign-up.md) with, and tell us roughly when you asked for the code.

## Related

- [How do I sign up for Flub?](https://help.useflub.com/getting-started/sign-up.md)