If your club charges, open [**How it's going**](https://app.useflub.com/manage/go/how-its-going) and press **Paid members**, which sits at the top. Or go straight to [**Paid members**](https://app.useflub.com/manage/go/paid-members). [**Home**](https://help.useflub.com/getting-started/how-is-my-club-doing.md) leads with the same figures.

## What's on it

The line under the title is what you charge now, such as "£90 a year". If some members pay an older, lower price, it says so, for example "The 10 who joined first pay £45."

- **Worth a year**: what your paying members add up to over a year, before fees. A monthly plan is counted as twelve months. A member who cancels still counts until the end of the period they've paid for. A chart underneath shows it week by week, for the last 12 weeks (or since launch, while you're newer than that). Pressing a week reads it out.
- **Collected in** the year: what you've been paid so far this year, and from how many payments, with a chart below, **Collected each month**. Gift membership sales are in it. On a phone, the months show as rows from your first payment.
- **Paying members**: how many, out of everyone at the club. **Who's paying** splits them into **Paying**, **Free members** (never paid, such as people who joined before you charged or came in free) and **Lapsed** (their payment stopped).
- **Renewing in 30 days**: how many members renew soon, and what that's worth. It doesn't count anyone who's cancelled. If none are due, it names the next month that has some.

## Are they using it?

Paying members, split by **In on two or more days**, **In once** and **No visit recorded**. Press **No visit recorded** to see them in [**Members**](https://help.useflub.com/members/find-a-member.md). Members who don't use it are the least likely to renew. **Write to your members** goes to everyone, not only them.

Visits come from staff scanning passes. If most of your paying members show no visit, staff may not be scanning: see [how staff scan a pass](https://help.useflub.com/counter/open-staff-mode.md).

A line at the foot counts people who started paying and didn't finish. It's a count only, because they aren't members.

## What isn't here

Fees, payouts and each individual payment live in Stripe. Press **Payments in Stripe** to go there.

In sandbox mode, every figure comes from test cards and is marked **Sandbox — no real money**.

## Related

- [How do I start charging for membership?](https://help.useflub.com/your-club/start-charging-membership.md)
- [How do I change the membership price?](https://help.useflub.com/your-club/change-your-price.md)
- [How is my club doing?](https://help.useflub.com/getting-started/how-is-my-club-doing.md)