Give every new member something free the moment they join. Open **Your club**, press **Welcome perk** in the menu on **What members get**, and set what it gives.

## Steps

1. Open [**Your club → What members get**](https://app.useflub.com/manage/go/what-members-get) and press **Welcome perk** in the menu on the left. If it says **Switched off**, press **Switch on and set it up**.
2. Under **Type**, choose what it gives: **Free item**, **% off**, **£ off**, **Spend & get**, **Buy + get** or **Set price**. Then fill in the details: for a free item, type what it is, or tap one of the suggestions.
3. Under **When it can be used**, press **Add limits** if you only want it usable at certain times — see [Making an offer work only on certain days or hours](https://help.useflub.com/your-club/offer-hours.md).
4. Press **Save** in the bar at the bottom of the page. On a phone, an offer opens in a full-screen editor: step through it and press **Save** at the top right. Until then, members still see the saved version. See [When do members see the changes I make?](https://help.useflub.com/your-club/saving-changes.md)

![The Welcome perk editor with How long they have changed to 60 days: the card says Not saved yet, Welcome perk in the menu says Unsaved changes, and the bar at the bottom reads 1 unsaved change, members still see the saved version, with Review, Discard and Save](../../../assets/welcome-perk/welcome-perk--editor.png)

## What happens next

A welcome perk lands on a member's pass the moment they join — there's no schedule to wait for. Each member only ever gets it once. By default, members get **30 days** to use it once it lands. On a computer, change that under **How long they have**, or choose **No deadline** and it never expires.

Changing the welcome perk only affects members who join from now on. Turning it off with its switch on [**What members get**](https://help.useflub.com/your-club/offers.md) stops it reaching anyone new. If members already hold it and haven't used it, we ask whether **They keep it** or **Take it back**. See [How do I take an offer back?](https://help.useflub.com/your-club/take-it-back.md)

**How members hear about it** reads **Told in your welcome message**, because a new member is told about your welcome perk, and everything else they got, in one message. Press **Change** to set it on the **What members hear** tab. See [What do new members hear when they join?](https://help.useflub.com/your-club/what-members-hear.md)

## Related

- [How do I add, change or turn off an offer?](https://help.useflub.com/your-club/offers.md)
- [How do I set a standing discount for every visit?](https://help.useflub.com/your-club/member-discount.md)
- [How do I see how an offer is doing?](https://help.useflub.com/your-club/offer-activity.md)