Turn on **Staff PIN** and staff have to type a four-digit code the first time they open a counter view on their phone. Without it, anyone who can open a member's pass link could open [staff mode](https://help.useflub.com/counter/open-staff-mode.md) themselves.

## Steps

1. Open **Your club**, then [**Settings → Staff access**](https://app.useflub.com/manage/go/staff-access).
2. Press the switch to turn **Staff PIN** on. We'll generate four digits for you straight away.
3. To pick your own, press **Set a new PIN**, type four digits, then press **Save PIN**. Avoid anything obvious — four of the same digit, or 1234.
4. Press **Copy** to grab the digits for your team.

![The Staff PIN screen turned on, showing the four-digit code with a Copy button, entered once per device and remembered for seven days](../../../assets/staff-access/staff-access--on.png)

## What happens next

The first time a member of staff opens a counter view on a device, they're asked for the PIN. Once entered, that device remembers it for seven days, or until a manager sets a new one — whichever comes first.

Setting a new PIN asks every device again straight away, so only do it when you mean to lock everyone out at once, such as after a new starter or a lost phone.

If your club runs a [Stamp Card](https://help.useflub.com/your-club/stamp-card.md), we recommend turning this on — without a PIN, a member could scan their own pass and add to their own card without anyone at the counter.

## Related

- [How do I turn on the Stamp Card?](https://help.useflub.com/your-club/stamp-card.md)
- [How do I stop members redeeming their own offers?](https://help.useflub.com/your-club/self-redemption.md)