Give members something in their birthday week. Open **Your club**, press **Birthday reward** in the menu on **What members get**, and set what it gives and how far ahead it lands.

## Steps

1. Open [**Your club → What members get**](https://app.useflub.com/manage/go/what-members-get) and press **Birthday reward** in the menu on the left. If it says **Switched off**, press **Switch on and set it up**.
2. Set the offer itself under **The offer** — what it gives.
3. Under **When it arrives**, choose **On the day**, **1 week before**, **2 weeks before**, **30 days before**, or **Custom**.
4. On a computer, under **How long they have**, choose how long members get to use it once it lands.
5. Press **Save** in the bar at the bottom of the page. On a phone, an offer opens in a full-screen editor: step through it and press **Save** at the top right. Until then, members still see the saved version. See [When do members see the changes I make?](https://help.useflub.com/your-club/saving-changes.md)

![The Birthday reward editor for a birthday flat white, with When it arrives changed to 1 week before and How long they have at 30 days; the card says Not saved yet and the bar at the bottom reads 1 unsaved change, with Discard and Save](../../../assets/birthday-reward/birthday-reward--editor.png)

## What happens next

Once it's on, members are asked for their birthday after they join. To ask on the join form instead, set **Birthday** to **At sign-up** under Settings → [**What you ask members**](https://app.useflub.com/manage/go/what-you-ask-members). See [How do I collect birthdays or postal addresses from new members?](https://help.useflub.com/your-club/collect-birthday-and-address.md)

Each member gets the reward once a year, issued around their birthday by the lead time you set. Changing what it gives, or when it arrives, only affects rewards issued afterwards.

**How members hear about it** is a three-step run: **Arrives**, **On the day** and a reminder before it ends. Each step has its own switch, its own choice of **Push**, **Email** or **Text**, and wording you can change with **Edit wording**, and **Back to our wording** undoes it. A text goes instead of the push for a member with a verified mobile, and costs 1 credit. See [How do my members hear about an automated offer?](https://help.useflub.com/your-club/how-members-hear.md)

The reward goes only to members with a birthday on file, whether or not they've been in lately, and not to anyone who joined after it was due that year. See [Do members who aren't active still get my offers?](https://help.useflub.com/members/inactive-members.md)

## Related

- [How do I collect birthdays or postal addresses from new members?](https://help.useflub.com/your-club/collect-birthday-and-address.md)
- [How do I add, change or turn off an offer?](https://help.useflub.com/your-club/offers.md)
- [How do I see how an offer is doing?](https://help.useflub.com/your-club/offer-activity.md)