Yes. **Active** only decides what you pay Flub, and nothing we send ever checks it. A member who hasn't visited in months keeps their pass and still gets your new offers and, if you have their birthday, their birthday treat.

## How it works

Being active is about your bill: it counts members who have done something in the last 90 days, or who have a paid membership. See [What does Flub cost my club?](https://help.useflub.com/account/your-plan.md) Everyone still in your club gets the same as everyone else:

- **New offers**, including your [weekly and monthly offers](https://help.useflub.com/your-club/weekly-monthly-offers.md) and the treats after joining.
- **The birthday treat**, once a year, if you have their birthday and they'd joined before it was due. See [How do I give members something for their birthday?](https://help.useflub.com/your-club/birthday-reward.md)
- **Your messages**: every [broadcast](https://help.useflub.com/broadcasts/audience-and-channels.md), and the push, email and text that go with an offer. See [How do my members hear about an automated offer?](https://help.useflub.com/your-club/how-members-hear.md)

Nothing is sent between 9pm and 8am in your club's time. It waits until 8am.

## What does stop messages

- **You remove them** from the club. See [How do I remove a member from my club?](https://help.useflub.com/members/remove-a-member.md)
- **They unsubscribe.** That stops your emails, texts and broadcasts. A new offer still updates their pass, with a notification, if it's in their wallet.
- **They reply STOP** to a text. That stops texts only.
- **Their email address bounces.** That stops email only.
- **They delete the pass from their wallet.** That stops push only. They still get email and text.
- **On a paid club, their paid membership lapses.** They drop out of broadcasts and get no new automated offers.

A text also needs a verified mobile number and a text credit within your club's monthly cap. Members who joined with only a mobile can't be emailed, and members with only an email can't be texted. See [Do my members need Apple Wallet or Google Wallet?](https://help.useflub.com/members/without-the-wallet.md)

## What you can change

To stop a member hearing from you, [remove them](https://help.useflub.com/members/remove-a-member.md). To change how each automated offer reaches members, use **How members hear about it** on the offer.

## Related

- [Do I pay for members who sign up but never come in?](https://help.useflub.com/account/members-who-never-come-in.md)
- [Who gets my message, and by which channel?](https://help.useflub.com/broadcasts/audience-and-channels.md)