Yes — it works alongside any till, because it doesn't connect to one. There's no till integration and nothing to install, set up or link. Staff use their own phone at the counter, and your till carries on exactly as it does today.

## How it works at the counter

1. A member shows the pass in their phone's wallet.
2. Staff point their phone's own **Camera** app at the QR code on it. No scanner app is needed.
3. The member's card opens in [staff mode](https://help.useflub.com/counter/open-staff-mode.md), showing what they can have right now.
4. Staff press and hold **Hold to stamp** to [give a stamp](https://help.useflub.com/counter/give-a-stamp.md), or **Hold to redeem** to [redeem an offer](https://help.useflub.com/counter/redeem-at-the-counter.md).
5. Staff ring the sale through the till as usual.

Both buttons are press-and-hold, so a stray tap never gives anything away.

## What this means for you

Flub never sees your sales, so it can't apply a discount to the bill for you. When a member's offer is a discount or a free item, staff give it themselves at the till once they've held to redeem.

There's nothing to keep in step either. You can change an offer, a [Stamp Card](https://help.useflub.com/your-club/stamp-card.md) or your staff's phones without touching your till.

> A [Staff PIN](https://help.useflub.com/your-club/staff-access.md) asks staff for a four-digit code before staff mode opens, so members can't open it on their own phones. It's on by default while a Stamp Card is live.

## Related

- [How do I get my staff scanning passes at the counter?](https://help.useflub.com/counter/open-staff-mode.md)
- [How does staff give a member a stamp?](https://help.useflub.com/counter/give-a-stamp.md)
- [How does staff redeem an offer at the counter?](https://help.useflub.com/counter/redeem-at-the-counter.md)
- [How do I brief my team on the counter?](https://help.useflub.com/counter/staff-briefing.md)