The stamp that completes a card issues the reward immediately. Decide there and then whether to give it or leave it — either way, staff can carry straight on.

## Steps

1. When a stamp completes a card, the screen shows **Card filled**, naming the count ("Eight of eight.").
2. Underneath it, the reward itself appears as a ready card headed **Earned just now**, with its own **Hold to redeem** button. Give it there and then if the member wants it now.
3. To leave it for later instead, press **Leave it on their pass** — it stays on the pass, ready to redeem next time.
4. If the stamp that completed the card was a mistake, press **Undo** within the usual minute. That takes the reward back too.

## What happens next

The member's next card is already live underneath, showing **New card started · 0 of** however many stamps it takes, with its own working **Hold to stamp** button — on whatever terms are current for your club. There's nothing to set up: staff can carry straight on to the next customer.

What fills a card and what the reward is are both things you choose — see [How do I turn on the Stamp Card?](https://help.useflub.com/your-club/stamp-card.md)

## Related

- [How does staff give a member a stamp?](https://help.useflub.com/counter/give-a-stamp.md)
- [How do I turn on the Stamp Card?](https://help.useflub.com/your-club/stamp-card.md)
- [How do I change the number on the Stamp Card?](https://help.useflub.com/your-club/stamp-card-change.md)