Open [**Account**](https://app.useflub.com/manage/go/account), then **Texts**, and press **Top up**. Pick how many texts you want and pay with the card on file. They're added straight away.

## Steps

1. Open **Account**, then **Texts**. **Left to send** shows how many credits you have.
2. Press **Top up** (it says **Buy texts** when you have none left).
3. Choose **How many texts**.
4. Press **Pay**, which shows the price. It's charged to the card on file, and the texts are on your account at once.

Only the owner, or a teammate they've allowed to buy text credits, sees **Top up**. If there's no card on file yet, add one first. See [How do I update my payment method?](https://help.useflub.com/account/update-payment-method.md)

## How credits work

One credit sends one text to one member, whether it's a broadcast, a text from an [automated offer](https://help.useflub.com/your-club/how-members-hear.md), a [welcome message](https://help.useflub.com/your-club/what-members-hear.md) or a test to yourself. Push notifications and emails never use any. If your account has more than one club, they share one pot of credits.

Every text starts with your [club's name](https://help.useflub.com/your-club/name-in-text-messages.md) and ends with "Reply STOP to opt out", so a text holds a little less. The line still has to fit in one text, which is what keeps it at one credit. A member who has replied STOP isn't texted and doesn't use a credit.

If a broadcast would need more credits than you have, it isn't sent to only some of your members. The composer offers a way round it instead: buy more, or send the same message on push and email only.

A club can also have its own [**Monthly cap**](https://help.useflub.com/your-club/text-message-cap.md), set in **Your club**, then **Settings**, then **Text messages**. A club at its cap can't send texts even when the account has plenty of credits. Raise the cap rather than buying more.

## Automated offers and your credits

When you tick **Text** on an automated offer, each text it sends takes 1 credit, one member at a time, checked as it goes. When credits run out, or the club reaches its cap, the texts stop and members still get the offer by push or email where they can. A card on [**Home**](https://app.useflub.com/manage/go/home) and one email to the account owner both say **Your automated texts have stopped**, with **Top up credits** (or **Change the cap**, if the cap is the reason). Once you've topped up, the texts start again with the next offer.

If a text can't be delivered because the member has opted out, the credit comes back to your balance.

## Seeing where they went

On **Texts**, **What you used them on** splits the month by **Kind of text**. Texts from automated offers and welcome messages appear as **Automated offers**, and the texts you send yourself with **Send me a test** as **Test messages**. A row shows only once something has been sent that way, and the remaining texts stay under **Broadcasts**.

## Related

- [Why can't I send a text?](https://help.useflub.com/broadcasts/why-cant-i-send-a-text.md)
- [Who gets my message, and by which channel?](https://help.useflub.com/broadcasts/audience-and-channels.md)
- [How do my members hear about an automated offer?](https://help.useflub.com/your-club/how-members-hear.md)